Mobile device management is a foundational part of enterprise mobility management (EMM). But today’s EMM services are far more complex than just one single function.
As mobile environments evolve and grow more complex, the demands of EMM have also grown. These services no longer cater exclusively to the tech industry. Instead, companies across all industries and verticals now have a need for effective EMM. As StateTech Magazine notes, even local governments are realizing that EMM can increase flexibility and productivity for their workers, while also bolstering mobile security.
The continued growth of mobile devices in the business world — which includes personal and business-owned smartphones and tablets — has created complex mobile environments within individual companies. A medium-sized business now has to seek out solutions to handle mobile device management, API management, middleware, mobility-as-a-service, the mobile cloud, and much more.
All of that falls within the scope of enterprise mobility management. While these services and needs may be distinct from one another, the performance of any given component affects the rest of the ecosystem.
Embracing a holistic view
Some of the components of a comprehensive EMM solution may have originated on their own, outside of the EMM space. Companies could technically choose to outsource these individual tasks to different providers — one firm handles MbaaS, another handles CRM, another MDM, and so on.
However, such a fractured approach to managing mobility only introduces seams and cracks into a company’s infrastructure. Those seams increase the risk of glitches and security breaches. A holistic approach is much more effective in delivering a consistent, seamless mobility experience, treating each component as an organ within the larger mobility body.
“A critical function of EMM is its ability to unify & improve mobile productivity. But the greatest benefits come into play when something within the EMM goes wrong.”
Some companies may not feel ready to invest so heavily into a single, holistic service. But the benefit of EMM solutions is that they’re scalable and customizable to any enterprise situation. As needs evolve and change over time, service providers can simply amend their mobility management strategy, instead of those companies having to make manual adjustments on their own.
As PCMag notes, a critical function of EMM is its ability to unify and improve mobile productivity. But the greatest benefits come into play when something within the EMM goes wrong.
System errors, security compromises, and mobility management downtime can be identified, analyzed and resolved much faster when a single service provider is managing the situation. This breaks down the walls that can exist in a fractured EMM environment divided across several providers, and it enables a company to focus on providing the best service to its own clients — instead of worrying about its own infrastructure.